§ W5 · Ship plan
01 / 15
CAM · Week 05 of 05

Product Education· Camo Tee Buyer Guide

3 touches across 10 days. Funday · 2026-05-01 → 2026-06-04
BrandFunday
Period2026-05-01 → 2026-06-04
Statusready_to_ship
§ W5 · What we found
02 / 15
Restated from the audit

Why this week, this cohort.

2,100 cross-sell curious buyers need a clearer product path. Education is the campaign, not another discount.

These customers have enough product context to learn what to buy next, but not enough guidance to move through the catalog confidently. W5 uses Camo Tee in Black as the anchor and explains the next logical pieces.

The cohort

These customers have enough product context to learn what to buy next, but not enough guidance to move through the catalog confidently. W5 uses Camo Tee in Black as the anchor and explains the next logical pieces.

2,100 cross-sell curious buyers
Audience size for product education flow
§ W5 · The campaign
03 / 15
What’s shipping this week

Product Education · Camo Tee Buyer Guide

Type
education
sequence shape
Touches
3
over 10 days
Channels
email
mix
Cohort
2,100
cross-sell curious buyers

A three-email buyer-guide sequence that teaches the Camo Tee in Black, explains why the Camo Hoodie in Gray is a natural next product, and keeps the offer at none.

Strategy decision memo
Chosen play
North Shore Boxy Tee in Navy education product anchor
Rev 4 · Conf 5 · Proof 2 · Risk 2 · Spec 4
Objective
learning
Why this product now

North Shore Boxy Tee in Navy needs a sharper product-role explanation; the campaign tests whether use-case education beats another discount. 34 observed customers/orders/units keep the recommendation on North Shore Boxy Tee in Navy.; 34 observed customers/orders/units support keeping the message on North Shore Boxy Tee in Navy

Belief to change

The buyer needs to believe North Shore Boxy Tee in Navy is the right product-specific next step now.

Objection

buyer may not understand why North Shore Boxy Tee in Navy is different enough from the products they already know.

Camo Hoodie in Black to Camo Tee in White category-jump test
Rev 3 · Conf 2 · Proof 2 · Risk 3 · Spec 4

Rejected because the computed brief has a stronger product path.

Percent-off North Shore Boxy Tee in Navy discount
Rev 3 · Conf 3 · Proof 1 · Risk 4 · Spec 2

Rejected because generic discount is blocked by the computed brief.

North Shore Boxy Tee in Navy proof-capture pilot
Rev 2 · Conf 1 · Proof 1 · Risk 5 · Spec 3

Rejected as a launch; only proof capture is defensible.

The reasoning
01
Product knowledge gap closure

One-time buyers lack deep product understanding; education reduces hesitation by answering what products are, who they're for, and why details matter.

02
Catalog anchoring necessity

Camo Tee in Black serves as the hero product anchor based on cohort purchase history and co-purchase evidence.

03
Incentive rationale

No discount preserves brand value while education builds intrinsic motivation for future purchases.

§ W5 · The sequence
04 / 15
3 touches · 10 days

The ship order.

Day-by-day. Each touch names the channel, the audience refinement, and the angle. Subject lines + body copy unlock once you book the kickoff.

  1. 01
    0
    EmailKlaviyo flow email
    North Shore Boxy Tee in Navy, decoded
    Introduce hero product (Camo Tee in Black) and core features
    Audience
    Cross-sell curious buyers who need product education.
  2. 02
    3
    EmailKlaviyo flow email
    North Shore Boxy Tee in Navy vs Camo
    Address objections using proof cues for Camo Tee
    Audience
    Cross-sell curious buyers who need product education.
  3. 03
    9
    EmailKlaviyo flow email
    North Shore Boxy Tee in Navy, last look
    Show usage context and cross-sell opportunities Product anchor: Camo Tee in Black.
    Audience
    Cross-sell curious buyers who need product education.
§ W5 · Setup 01 of 03 · The parent segment
05 / 15
Build this first — once

The parent segment every touch points at.

A segment is a saved filter that auto-groups the right customers — build it carefully once and the rest of the week references it. Spend ten minutes here.

Segment name · paste exactly
W5 Education Parent Segment
Filter rules · add in order, joined with AND
  1. Segment: 'Education'
    Cross-sell curious cohort
  2. Exclude: Placed Order within 30d
    Exclude recent purchasers
Expected size
~2,100
Klaviyo flow should show roughly this number after you save.
✓ How to check
Preview the audience before scheduling; the count should be close to the estimate and should shrink on later touches.
Built from the frozen strategist audienceFilterShape.
§ W5 · Setup 02 of 03 · Tag every send
06 / 15
So your reporting works

Name campaigns and tag links the same way every time.

Two short codes that turn anonymous "clicks" into "clicks from week 1 touch 2." Without them, the scorecard at the end of the week can't tell which touch did the work.

Naming convention
W5 Education T{n}
Why
Consistent names make the week easy to audit in Klaviyo.
How
Name each campaign `W5 Education T1`, `T2`, and so on.
✓Check: Klaviyo Campaigns should show the week number, campaign name, and touch number.
UTM template
utm_source=klaviyo&utm_medium=email&utm_campaign=w5_education_t{n}
Why
It separates touch performance in analytics.
How
Replace `{n}` with the touch number before sending.
✓Check: A test link should include the correct campaign and touch.
§ W5 · Setup 03 of 03 · Guardrails
07 / 15
Four things that quietly break the week

Pin these to the wall before you hit send.

Each guardrail is a small habit. Skip one and the week's numbers get harder to read at the end — not impossible, just noisier than they need to be.

01
Use the same sender on every touch.
02
Do not add discounts unless campaign.incentive allows it.
03
Exclude responders before later touches.
04
Use only product names present in campaign.productIntel.
§ W5 · T01 · The message
08 / 15
T01
0
EmailKlaviyo flow email
Rendered as it lands in the inbox · paste copy verbatim
Why this one
Introduce hero product (Camo Tee in Black) and core features
§ W5 · T01 · How to ship it
09 / 15
T01 · 0 · Email
Klaviyo flow email
Three short steps

Audience, settings, send.

The body copy on the previous page is the work product. This page is the ship list — where to paste each thing inside Klaviyo flow email.

Audience
Klaviyo flow
Segment name
W5 Funday T1
Filter rules
  1. Segment: 'Education'
    Cross-sell curious cohort
  2. Exclude: Placed Order within 30d
    Exclude recent purchasers
Expected size~2,100
✓How to check: Preview the audience before scheduling; the count should be close to the estimate and should shrink on later touches.
Send settings
From name
Funday
Why: Keeping it consistent makes the sequence feel like one conversation.
UTM
utm_source=klaviyo&utm_medium=email&utm_campaign=w5_funday_t1
Why: They let the scorecard tie clicks and orders back to this exact touch.
Send it

Keep the CTA educational and product-specific; do not add a discount.

§ W5 · T02 · The message
10 / 15
T02
3
EmailKlaviyo flow email
Rendered as it lands in the inbox · paste copy verbatim
Why this one
Address objections using proof cues for Camo Tee
§ W5 · T02 · How to ship it
11 / 15
T02 · 3 · Email
Klaviyo flow email
Three short steps

Audience, settings, send.

The body copy on the previous page is the work product. This page is the ship list — where to paste each thing inside Klaviyo flow email.

Audience
Klaviyo flow
Segment name
W5 Funday T2
Filter rules
  1. Segment: 'Education'
    Cross-sell curious cohort
  2. Exclude: Placed Order within 30d
    Exclude recent purchasers
  3. Exclude: Opened Touch 1
    Exclude Touch 1 responders
Expected size~2,100
✓How to check: Preview the audience before scheduling; the count should be close to the estimate and should shrink on later touches.
Send settings
From name
Funday
Why: Keeping it consistent makes the sequence feel like one conversation.
UTM
utm_source=klaviyo&utm_medium=email&utm_campaign=w5_funday_t2
Why: They let the scorecard tie clicks and orders back to this exact touch.
Send it

Keep the CTA educational and product-specific; do not add a discount.

§ W5 · T03 · The message
12 / 15
T03
9
EmailKlaviyo flow email
Rendered as it lands in the inbox · paste copy verbatim
Why this one
Show usage context and cross-sell opportunities Product anchor: Camo Tee in Black.
§ W5 · T03 · How to ship it
13 / 15
T03 · 9 · Email
Klaviyo flow email
Three short steps

Audience, settings, send.

The body copy on the previous page is the work product. This page is the ship list — where to paste each thing inside Klaviyo flow email.

Audience
Klaviyo flow
Segment name
W5 Funday T3
Filter rules
  1. Segment: 'Education'
    Cross-sell curious cohort
  2. Exclude: Placed Order within 30d
    Exclude recent purchasers
  3. Exclude: Opened any prior touch
    Exclude prior responders
Expected size~2,100
✓How to check: Preview the audience before scheduling; the count should be close to the estimate and should shrink on later touches.
Send settings
From name
Funday
Why: Keeping it consistent makes the sequence feel like one conversation.
UTM
utm_source=klaviyo&utm_medium=email&utm_campaign=w5_funday_t3
Why: They let the scorecard tie clicks and orders back to this exact touch.
Send it

Keep the CTA educational and product-specific; do not add a discount.

§ W5 · The math
14 / 15
Projected · y1_annualized

What we expect, what to compare against.

Each row is a metric we'll track. Projected is what we believe this campaign will hit; benchmark is the industry-average comparison point. The gap (the lift column) is where the cohort-warming logic shows up — these aren't strangers, they're 3+ time buyers.

MetricProjectedBenchmarkLiftSource · why above benchmark
Open Rate
The open rate expected from this week.
40%
30.5%
+9.5pp
Projected by CAM strategist from benchmark bands and product graph constraints.
Product-specific subject lines increase relevance for this warm cohort.
Placed Order Rate
The placed order rate expected from this week.
0.3235%
0.19%
+0.1335pp
Projected by CAM strategist from benchmark bands and product graph constraints.
Education builds trust and reduces friction for known products.
Cohort recovery · Y1
7customers back×$68cohort LTV
Response rate derived from newarrivalsendrprusd_band ($0.22 P50 RPR) divided by AOV ($68) = 0.3235% POR. Reactivated = 2100 * 0.3235% = 7. Total USD = 7 * $68 * 1 * 0.4 ramp. Variance driven by email engagement quality.
Year-one
$190
Checkpoint · Day 14 post-send
Pass if
Placed-order rate ≥ 0.19% (Klaviyo segmented benchmark)
Fallback
If below 0.10%, insert social-proof subject lines in week 6
§ W5 · Next
15 / 15
What ships next week

Up next.
W6.

The five-week CAM run is complete. Review the shipped audiences, product lessons, and next operating cadence.

Week 06

Review the five-week build

— Team Funday